Frequently Asked Questions

Everything You Need to Know

All training materials are provided. You only need to bring a valid ID, comfortable clothing, and any confirmation email or message you received.

Yes. American Heart Association (AHA) eCards are widely accepted by hospitals, clinics, schools, and employers nationwide.

Yes. We offer flexible rescheduling options depending on when your request is made. Please review our Rescheduling Policy for details.

Absolutely. We offer on-site training for businesses, schools, childcare centers, and organizations. Custom group packages are available upon request.

Most participants receive their AHA eCard within 24–48 hours after completing the course and meeting all requirements.

Yes. All classes include guided, hands-on practice with manikins and AED trainers to ensure you learn every skill with confidence.

Late arrivals of more than 10 minutes may not be permitted to join due to AHA standards. In such cases, you may need to reschedule your session.

Most courses are suitable for participants aged 12 and older. Younger participants may be accepted for certain classes with parental consent.